Scammers never take a day off, and unfortunately, we have seen an increase in scammers impersonating companies you are familiar with, including Bank Forward. Scammers will try to impersonate Bank Forward by contacting you via email, phone, or text, but there are always red flags. It’s up to you to recognize them and avoid being a victim of fraud:
- They use urgent or fear-inducing language.
Scammers prey on emotions and their message is simple: Hurry, something is wrong, and we are here to help. Be very suspicious of phrases like:
- There’s a problem with your digital banking account!
- We suspect there is fraud on your debit card!
- Your account has been suspended!
- We need to confirm this very large transaction!
Their goal is to get you to act quickly and make a decision you normally wouldn’t.
- They ask you to open a link or attachment.
Bank Forward will not send you a link or attachment to unfreeze your account or verify information, but scammers will! Clicking suspicious clicks or opening unexpected attachments is how scammers get you to launch viruses and malware on your device.
- They request personal information or ask you to verify your information.
Bank Forward will never contact you and ask for your PIN, password, or social security numbers or to provide a verification code. Giving out this information gives scammers the tools they need to access your account.
- They pressure you to send money.
Bank Forward will never ask you to send them or yourself money. Asking you to send money is a scam every time.
Before you act, it is so important to take a breath and think, ‘Would Bank Forward ever ask that?’ If you see any of these red flags or are suspicious of any contact, hang up and call your local branch immediately.
